IRHC Policy

IRHC Policies and Guidelines

We adhere to clear and concise policies for our patients’ wellbeing in order to give them the best care possible.

IRHC is providing its services from Monday to Sunday at clients’ homes and also through video session in case of speech therapy.
The hours of our therapists’ home visits are Monday through Saturday from 9 am to 9 pm.
Our appointment reservation is available at any time of the day, you can arrange an appointment by completing the appointment form on our website.
The standard time length of our therapy session at the client’s home is 45 minutes.
In accordance with our policy, “Advance Payment” is required before video session or any home services can be used. You can pay via Easy Paisa, Jazz Cash, U Paisa, Raast ID, Bank Account, and Cash.
If the patient declines to accept therapy for whatever reason after our therapist has arrived at the patient’s address for the scheduled session. In this situation, only 50% of the session fee will be returned.
When a patient purchases one of our discounted packages of sessions but decides not to continue after a few sessions for any reason, IRHC will only reimburse 25% of the cost of the remaining sessions.
If a patient wants to modify the time or day of their appointment, they must notify the IRHC at least one day in advance; otherwise, they will be fined 50% of the session cost for interfering with the therapist’s schedule.